1. Information We Collect
We collect the following categories of information when you sign up or use GlobalMail.Ai:

• Account Information

  • Name and chosen email address.

  • Password (stored in encrypted form).

  • Optional recovery details such as alternate email address.

• Service Usage Data

  • Logins, device type, browser, and IP address.

  • Dates and times of account activity.

• Communication Data

  • Emails you send and receive through our platform.

  • Attachments, subject lines, and metadata (stored securely).

• Security Data

  • Suspicious activity reports.

  • Two-Factor Authentication (2FA) settings.

2. How We Use Your Information
We use collected data strictly for providing and improving GlobalMail.Ai. Our purposes include:

• To deliver email services and features.

• To protect accounts through encryption, authentication, and threat detection.

• To troubleshoot performance issues and detect service errors.

• To improve functionality and add new features.

• To communicate important updates, such as Terms or Privacy Policy changes.

We do not sell, rent, or share your personal data with advertisers.

3. Legal Basis for Processing
Depending on your location, GlobalMail.Ai processes your data under the following legal grounds:

• Your consent when signing up for an account.

• Contractual necessity to provide you with email services.

• Legitimate interests to maintain and improve the platform.

• Legal obligations to comply with applicable laws.

4. Data Storage and Retention

• Emails and files are stored securely in our cloud servers.

• Passwords are encrypted and never stored in plain text.

• Account data is retained for as long as your account is active.

• Deleted emails may remain in backups temporarily before being permanently removed.

• If you delete your account, most personal data is erased, except where required by law.

5. Security of Your Data
We use multiple safeguards to keep your data safe:

• End-to-end encryption for emails in transit.

• TLS/SSL protocols for secure data transfer.

• 2FA to protect account access.

• AI-powered detection of spam, phishing, and suspicious attachments.

• Regular monitoring of infrastructure for vulnerabilities.

While we employ strong security practices, no system can guarantee 100% protection against all threats.

6. Sharing of Information
Your personal data is never sold to third parties. We only share data under the following conditions:

• With Service Providers

  • Trusted third-party vendors (e.g., cloud storage, security partners) who help us deliver Services.

  • Providers are bound by confidentiality agreements.

• For Legal Reasons

  • When required to comply with applicable laws, court orders, or government requests.

  • To prevent, detect, or address fraud, abuse, or security issues.

• With Your Consent

  • If you request integrations with external services such as calendars or productivity tools.

7. Cookies and Tracking

• GlobalMail.Ai uses essential cookies for login sessions and service functionality.

• We do not use advertising trackers or sell cookie data.

• You may disable cookies in your browser settings, but some features may not function correctly.

8. International Data Transfers

• GlobalMail.Ai operates servers in multiple regions for reliability and speed.

• Your data may be transferred internationally but is always protected under the same security and privacy standards.

• We comply with GDPR, ensuring appropriate safeguards for European users.

9. Your Rights
Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the data we hold about you.

• Correction: Update inaccurate or incomplete personal information.

• Deletion: Request permanent deletion of your account and stored data.

• Portability: Obtain a copy of your data in a portable format.

• Objection: Opt out of certain types of data processing.

• Restriction: Limit how your data is processed under certain conditions.

To exercise your rights, contact privacy@globalmail.ai.

10. Children’s Privacy

• GlobalMail.Ai is not intended for children under 16 years of age.

• We do not knowingly collect personal data from children.

• If you believe a child has registered, please contact us so we can take appropriate action.

11. Changes to this Policy

• We may update this Privacy Policy from time to time.

• The “Last Updated” date at the top reflects the most recent revision.

• If changes are significant, we will notify users by email or via a notice on the website.

12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, contact us at:

• 📧 privacy@globalmail.ai