1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, mobile, tablet) when you visit a website. They allow websites to function, improve performance, remember preferences, and deliver personalized content and advertising.

Cookies may be:

• Session Cookies – deleted when you close your browser.

• Persistent Cookies – stored until they expire or are manually deleted.

• First-Party Cookies – set by GlobalMail.AI.

• Third-Party Cookies – set by external services we integrate with (analytics providers, security vendors, payment processors, etc.).

We also use similar technologies such as:

• Local Storage

• Web Beacons

• Pixels

• Script tags

• Server-side event tracking

2. Why We Use Cookies

GlobalMail.AI uses cookies for the following purposes:

A. Strictly Necessary & Functional Cookies

These cookies are essential for the operation of the Platform and cannot be disabled.

They allow us to:

• Enable account creation and login functionality

• Provide secure authentication into the email inbox

• Maintain session stability during navigation

• Store cookie consent preferences

• Remember your language settings, timezone, and interface preferences

• Process email sending, receiving, and folder interactions

Without these cookies, the Platform may not function properly.

B. Security & Fraud Prevention Cookies

These protect users, data, and our infrastructure.

We use them to:

• Detect and block suspicious login attempts

• Monitor unusual account activity

• Prevent unauthorized access

• Mitigate DDoS, bot attacks, and spam-account creation

• Enable secure session validation

These may be set by us or trusted third-party security partners.

C. Performance & Analytics Cookies

These help us understand how people use the Platform and allow us to improve reliability and user experience.

They help us measure:

• Website traffic volume

• Page performance

• Email dashboard usage

• Click patterns and navigation flow

• Errors, crashes, and load times

• User engagement with tools (tax tools, business analytics, AI utilities)

Common third-party analytics tools may include:

• Google Analytics

• Cloudflare Analytics

• PostHog or Mixpanel

• Hotjar (optional heatmaps/sessions)

These cookies do not identify you personally unless combined with account data, which we only do for security or service improvement.

D. Personalization Cookies

These enable a more customized experience by remembering:

• Preferred dashboard layouts

• Saved templates

• AI tool configurations

• Content preferences

• Recent searches or app activity

• Multi-language support

These cookies help GlobalMail.AI create a smooth and intuitive platform experience.

E. Marketing & Advertising Cookies

Only used on marketing pages (never inside inbox environments unless explicitly consented).

They help us:

• Deliver relevant ads about GlobalMail.AI services

• Measure ad conversions

• Track which landing pages or promotional campaigns brought you to our site

• Build anonymized visitor segments

Third parties may include:

• Google Ads

• Meta (Facebook) Pixel

• LinkedIn Ads

• TikTok Pixel

• Affiliate tracking systems

You can refuse these cookies at any time.

3. Types of Cookies We Use

CategoryExamplesPurposeStrictly NecessaryAuthentication Token, User Session, Consent ManagerLogin, navigation, account securitySecurity CookiesCSRF Token, Anti-Abuse CookiesProtect from fraud, bot attacks, and spamPerformanceGoogle Analytics CookiesUsage metrics, performance optimisationFunctionalLanguage Preference, UI ThemeEnhances usabilityPersonalizationDashboard Layout, AI Model PreferencesCustom experienceMarketingAd Pixels, Affiliate TagsTrack marketing effectiveness

4. Third-Party Cookies

GlobalMail.AI integrates with trusted third parties. These providers may place cookies when you interact with certain features. This includes:

• Identity & authentication providers

• Analytics vendors

• Cloud hosting partners

• Payment/billing processors

• Customer support chat tools

• Marketing and retargeting platforms

GlobalMail.AI does not control the data practices of third-party cookies once they are set. We encourage users to review the privacy policies of these providers.

5. How Long Cookies Stay on Your Device

Cookies remain for different lengths depending on function:

• Session Cookies: expire on browser close.

• Persistent Cookies: remain for days, months, or years depending on the need.

We retain persistent cookies only for as long as needed for their stated purpose.

6. Managing or Disabling Cookies

You can manage cookie preferences in several ways:

A. Through our Cookie Settings Panel

(Displayed on your first visit and accessible from the footer.)

You can enable, disable, or customize categories except strictly necessary cookies.

B. Through Your Browser Settings

Most browsers allow you to:

• Delete cookies

• Block cookies entirely

• Block third-party cookies

• Receive alerts when cookies are set

C. Using Private or Incognito Mode

Avoids storing cookies after the session ends.

D. Opt-out Links

Certain services provide opt-out mechanisms:

• Google Analytics Opt-out Tool

• Meta Ads Preferences

• LinkedIn Privacy Settings

Note: Disabling cookies may affect Platform performance, login ability, or feature functionality.

7. Consent

By continuing to use our Platform after seeing our Cookie Banner, you consent to our use of cookies as outlined. Where required by law (e.g., GDPR), we will request explicit consent before using non-essential cookies.

8. Children’s Data

GlobalMail.AI does not knowingly set cookies to track children under 13 (or applicable local age requirements). If we discover that cookies are being used to process children’s data without permission, we will take immediate steps to delete such data.

9. Updates to This Cookie Policy

We may update this policy periodically to reflect:

• Changes in technology

• Changes in data practices

• Regulatory requirements

The “Last Updated” date at the top will be modified accordingly. Continued use of our Platform signifies acceptance of the updated policy.

10. Contact Us

For questions about this Cookie Policy or our privacy practices, contact:

GlobalMail.AI – Data Protection Team
📧 support@globalmail.ai
🌐 www.globalmail.ai