1. Purpose of AI at GlobalMail.Ai

• To make email faster, smarter, and easier to manage.

• To protect users against spam, phishing, and security threats.

• To provide helpful features such as smart sorting, search, and suggested responses.

• To ensure AI improves user productivity while respecting privacy and individual choice.

2. Core Ethical Principles

• Transparency

  • We clearly explain when and how AI is being used in our services.

  • Users are informed when content or decisions are AI-assisted.

• Privacy Protection

  • AI operates on encrypted and protected data.

  • User data is not sold, shared with advertisers, or used for hidden profiling.

• User Control

  • Users may enable or disable AI features such as auto-sorting or smart replies.

  • The final decision always rests with the user, not the AI.

• Fairness and Non-Discrimination

  • AI models are designed to treat all users equally.

  • We actively monitor and minimize algorithmic bias.

• Security First

  • AI is used to detect harmful activity like phishing or suspicious attachments.

  • Threat detection is continuously updated with real-time learning.

3. Responsible Data Usage

• AI models only analyze data necessary for delivering features such as filtering or smart search.

• Sensitive personal information is never used for AI training without consent.

• AI learning is based on anonymized, aggregated data where possible.

4. Human Oversight

• AI supports users but does not replace human judgment.

• Security alerts, spam detection, and suggestions are advisory.

• Users can override or ignore AI outputs at any time.

5. Continuous Improvement and Accountability

• We regularly review AI systems for accuracy, fairness, and safety.

• Updates are tested against ethical guidelines before release.

• Feedback from users is actively sought to improve responsible AI use.

6. Limitations of AI

• AI may occasionally make mistakes, such as misclassifying an email or suggesting an incorrect response.

• We encourage users to review AI outputs before taking action.

• GlobalMail.Ai is not liable for actions taken solely based on AI recommendations.

7. Reporting Concerns

• Users who believe an AI feature has acted unfairly, incorrectly, or unethically can report issues to aiethics@globalmail.ai.

• All reports are reviewed by our AI Ethics Committee, which is responsible for auditing and addressing concerns.

8. Commitment to Ethical AI
GlobalMail.Ai is committed to:

• Respecting privacy and human rights in all AI applications.

• Using AI only to enhance the user experience, not to exploit or manipulate.

• Staying aligned with global best practices in responsible AI development.

9. Contact Information
For questions or feedback about this AI Ethics Policy, contact us at:

• 📧 aiethics@globalmail.ai